Kutumbam · ಕುಟುಂಬಂ
Payments
Refund & Cancellation Policy
This policy applies to paid Kutumbam digital subscriptions and related payments.
Last updated: 28 September 2026
1. Subscription cancellation
You may cancel future renewal at any time. Cancellation stops the next renewal but does not normally end access already paid for; Premium remains available until the current paid period ends.
2. Refund eligibility
A full refund is available if you request it within 7 days of payment. After 7 days the subscription is non-refundable, but Premium stays active until the end of the paid year. We also review requests involving a duplicate charge, an incorrect amount, or paid access that was not activated because of our error.
3. How to request a refund
Contact us within 7 days of payment using the details on our Contact page. Include the account email, family name, payment date, amount, and transaction or payment ID. Do not send card, bank, or UPI credentials.
4. Review and processing
We will acknowledge your request and confirm the outcome. If approved, the refund is credited to the original payment method within 5–7 working days. Banks and payment providers may need a little more time for the credit to appear.
5. Failed or pending payments
A failed payment does not activate Premium. If money is debited for a failed or pending transaction, the payment provider or bank may reverse it automatically. Contact us if it is not reversed within the period shown by your provider.
6. Free plan and account deletion
There is no cancellation charge for the free plan. Deleting an account or family does not by itself create a refund for an active paid period.
7. Contact
Refund contact: justmallikarjuna@gmail.com. Business name: Mallikarjuna.